Professor Instructions
How do I view student accommodation letters?
- Go to your CougarAccess portal (opens in a new tab).
- Under “Unread Letters,” view each letter by choosing “View Letter PDF.”
- After viewing a student’s letter, it will move to the “Opened Letters,” section on the lower portion of the page.
Note: Professors are not linked to the system until a student with accommodations is enrolled in one of their courses and that semester/term has started.
How do I review an accommodation letter after I’ve opened it the first time?
- In the “Opened Letters” section, you can now find previously opened letters in a variety of ways.
- Drop down menus allow you to filter by class and/or accommodation.
- Tabs showing current and previous semesters/terms.
- Search fields under “Student Name” and “Net ID” allow you to quickly find an individual student’s letter.
In the list, you can see the following information about each letter at a glance:
- Course Title
- Student Name
- Net ID
- Accommodations Included in the Letter
- Sent Date (effective date of the letter)
- Opened Date (when you opened the letter)
- Button to view the letter PDF
What if I get an error that prevents me from accessing CougarAccess?
- If you encounter an "Error" or "504 Bad Gateway" or “Header too large” message, please try clearing your browser's cache and cookies (See this support article (opens in a new tab)). This often resolves the issue by refreshing your browser’s stored data. If the problem persists, feel free to reach out for further assistance.
What if I get a message saying that I am not connected to the Accessibility Center?
- Professors are not linked to the system until a student with accommodations is enrolled in one of their courses and that semester/term has started.
Instructional Video: